Cookies & Privacy Policy
The Book Attic is committed to your right to privacy. The following Cookies and Privacy Policy statement describes how we will use and safeguard the information you provide to us either directly or through our website.
What is a cookie?
A cookie is a small file, typically of letters and numbers, downloaded onto a computer or mobile device when the user accesses certain websites. Cookies are then sent back to the originating website on each subsequent visit. Any website other than the one that set up the cookie cannot read the cookie. Cookies are useful because they allow a website to recognise a user’s device.
Google Analytics
When you browse from page to page on our website the widely-used third party, Google Analytics gather data for us via cookies based on your IP address. This provides us with information such as how long customers stay on a page or how many unique visitors we have had. The data is not personally identifiable to you as only the IP address of the PC or mobile is used. We find this data very useful to understand such things as seasonal fluctuations, time spent browsing our site and which pages are most popular. We use the data to improve our website and ultimately, your customer experience.
Shopping Cart
The only other cookies you will come across are in our shopping cart. These cookies are strictly necessary for the smooth running of the cart, for example, remembering what you have added to the cart whilst you are browsing from page to page. Items added to the cart will be stored in a session cookie which is only resident temporarily in your computer memory and not written to your hard disk. It expires when you close your browser (not just the window/tab). If you check the box “Remember my name and address for my future purchases” your name and address would be stored in a persistent cookie and used to pre-fill your name and address boxes in the cart on subsequent visits, up to 90 days later. If you do not want this to happen then please do not check the box.
Blocking cookies
Most browsers allow you to refuse to accept cookies. For example:
in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector
in Firefox you can block all cookies by clicking “Tools”, “Options”, and un-checking “Accept cookies from sites” in the “Privacy” box.
Blocking all cookies will, however, have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use the shopping cart on this website.
Deleting cookies
You can also delete cookies already stored on your computer:
in Internet Explorer, you must manually delete cookie files
in Firefox, you can delete cookies by, first ensuring that cookies are to be deleted when you “clear private data” (this setting can b e changed by clicking “Tools”, “Options” and “Settings” in the “Private Data” box) and then clicking “Clear private data” in the “Tools” menu.
Obviously, doing this may have a negative impact on the usability of many websites.
Alternatively, you may wish to visit www.allaboutcookies.org which contains comprehensive information on how to block or delete cookies on a wider variety of browsers.
What personal information do we collect when you place an order?
When you order products from us we collect the following information:
Your name
Your invoice address
Your delivery address
Your email address
Your telephone number
Your delivery instructions/comments
Why do we collect data?
For you to purchase from The Book Attic
For you to provide feedback
For us to keep you fully informed (via e-mail or conventional mail) of new and existing Book Attic services including special offers and events of interest.
Where do we store your credit card details?
We do not store your credit/debit card details on any computer within our network. All credit/debit card details collected by our website are stored by Payfast our service provider and cannot be viewed by Book Attic at any time. If you order products via our website using your debit/credit card, the privacy policy of our payment service providers Payfast Privacy Policy apply.
Sharing Personal Information
We will not under any circumstance, sell, trade or rent your personal details to a third party without your specific permission to do so. However, this will not stop us from sharing some of your information with third parties that may be involved in processing and delivering your order, nor will it prohibit us providing individually identifiable information to third parties in any case where it is required by law.
With-holding information
As we previously explained, the information you give us is of a voluntary nature. You may decline to provide the information requested or you may ask us to permanently delete or deactivate individually identifiable information from our database and/or have your name removed from our mailing list. If you choose to withhold information we may not be able to process an order you have made or send out Book Attic products you have requested.
Links
The Website may contain links to other sites and other sites may have links to our website. Our Cookies and Privacy statement applies soley to information collected by The Book Attic via our website or by telephone orders direct to Book Attic. The Book Attic cannot be held liable/responsible for the content or the privacy policies of any website other than ours, even though they may have a website link to us or from us.
Acceptance of These Terms
By using this site, you signify your assent to the Cookies and Privacy Policy. If you do not agree with this policy, please do not use our site. We reserve the right, at our discretion, to change, add or remove portions of this statement at any time. Please check this page periodically for changes. Your continued use of the website following the posting of changes to these terms means you accept the changes.
Updating the Cookies and Privacy Policy
We may update this privacy policy from time to time. If you have any comments or questions regarding this statement or Book Attic policies, please feel free to contact us by e-mailing us at info@bookattic.co.za
Security
We protect the privacy of your information by storing it on a secure password-protected database that is protected by a firewall and up-to-date anti-virus software.